Client Wolseley UK tasked us with creating a comprehensive set of product selector tools to support their customers' ecommerce experience. Our digital team developed four individual apps designed to simplify and accelerate the process of locating the right product for the job. Each app needed to offer superb functionality, ease of use across all devices and deliver the user with tailored and precise recommendations.
Detailed planning meetings were held with the client and a number of focus groups with installers took place for us to plan and create the perfect user journey.
The resulting pioneering and intelligent tools gave tailored and exacting product recommendations, allowing installers to create a product pick list to take to any Plumb Center store. Not only offering a fantastic user experience, it also saves time and makes work easier.
